Reviewed by Marcelbendamb a TripAdvisor traveler. 12th March 2023
Very good food, comfortable beds, pleasant duvets and pillows. Staff pleasant and friendly. No waiting for food or drink. Always place by the pool, the sun shines on the right side even in the morning. The elevators always ran within a minute. Small minus, I did not get a room with a double bed as I should have ordered and the room was not prepared at night upon arrival.
Reviewed by Joanna W a TripAdvisor traveler. 10th March 2023
“Good hotel but could be better”
Hotel was very nice the concierge was very helpful and friendly. The rooms were clean but pillows soft. The main problem was with the lifts only 3 lifts for 25 floors can be waiting for 15mins. The main all inclusive restaurant is just like a canteen kids running around and touching the food, best thing to do is pay to upgrade to dine around and you can use the specialised restaurants
Reviewed by Mb a TripAdvisor traveler. 4th March 2023 United Kingdom
“5 day break”
Absolutely beautiful hotel staff are great very helpful room nice very clean recommend this hotel for holidays food was good to lots to choose from same as drinks the pool was good in the day and plenty of beds but there was one downside waiting ages for the lifts as it’s very busy
Reviewed by Sergg a TripAdvisor traveler. 28th February 2023 Obninsk
“Great hotel close to JBR”
Service and Location just awesome. Hotel located close to the JBR public beach and Marina walk with beautiful view to Bluewaters island. Breakfast and Dinner also was very good with nice choice of dishes.
Reviewed by SebastianEnache a TripAdvisor traveler. 25th February 2023
“Best hotel in town”
We like the location, food, accommodation. Close to the beach, very good facilities, clean and the people working there are very helpfull. We will come back. Very friendly with the kids and also they can support you with travels.
Reviewed by Paraffin a TripAdvisor traveler. 22nd February 2023 Buckie
Spent a weeks family holiday here and it was great. Hotel accommodated us with three rooms together which was appreciated. Booked the dine around all inclusive which suited us all fine. Location was really good in a busy area close to a lot going on but noise never bothered us at night. Had a busy holiday so didnt use pool often but when we did kids enjoyed it plenty sun beds and crew all attentive. Samuel did all our housekeeping and all done very well always with a smile and time for the wee ones. Jude at the lobby always took care of us when leaving hotel. One niggle is the lifts at breakfast time they are pretty hopeless with volume of people. We were lower floors so usually used stairs so didn’t affect our enjoyment. Overall a great hotel and great holiday would recommend.
Reviewed by FarhanFarooqui a TripAdvisor traveler. 19th February 2023 Pakistan
“Amwaj Rotana JBR”
Impressive service like always they were kindest to me specially Faisal and Saif these guys are extremely down to earth and will serve you to there best. Facilities and hotel view is just Fantastic ❤️
Reviewed by Danielstoica a TripAdvisor traveler. 15th February 2023 Romania
“A jewel by the bay”
Amwaj Rotana is a 5-star hotel located on The Walk, a few steps from the beach. It has only 25 levels but the way the functions of the building are distributed are attractive. After the pandemic, the hotel management decided to make ambitious renovations and today, they are wonderful. I notice this, which affects both the functionality of the spaces, but especially the tourists. Over 50-inch screens in every room, high-level daily cleaning services, everything has become like in a beautiful fairy tale here. Restaurants with various specifics, swimming pool, sports maintenance, we can find all of them today in the new management of the hotel. If a friend asked me where to go in Dubai, without a doubt I would say Amwaj Rotana!
Reviewed by WJJmelissab a TripAdvisor traveler. 8th February 2023
“Absolutely not 5”
We are returning to the UK after a 5day break at this hotel.
I am lucky to have travelled to Dubai twice before and stayed at other 5* hotels and for the 1st time was very dissatisfied with my hotel.
I assumed all 5* hotels were fantastic in Dubai per my previous holidays but sadly not.
The Amwaj is great for its location on jumeirah beach and the concierge are fabulous but that’s where the positive feedback ends.
We booked all inclusive and it’s the worst all inclusive package I’ve experienced. None of the restaurants are included for dinner other than the buffet restaurant which is okay but very repetitive.
There were often things put out for dinner that were clearly left over from lunch. The waiter service was poor with us often having to ask for our bottle of water served to be swapped for a cold one (who wants warm water to drink).
There are very limited drinks to have on the all inclusive and cocktails were not the standard you expect in a 5* hotel.
The pool area is very small and the waiter service is a joke! You had to ask multiple times for food and drink and the waiter would often forget. When he returned with our food he forgot cutlery. By the time he returned we’d eaten most of the food with our hands (as we were so hungry - it was a salad, so not the easiest)
The rooms were okay but again no where near the standard of other 5* hotels visited in Dubai.
The check in experience on arrival was a clear indicator of the lacking service and quality of hotel we would receive throughout.
They were so uninformed on the hotel activities, offering and layout etc. Again at other 5* hotels we’ve stayed, they provide a map with a layout and details of the restaurant and offering or better still most 5* venues have an app for guests to find out what’s on.
We discovered there was an all day brunch happening in the hotel on Saturday when it was already in full swing. We would’ve loved to have experienced the brunch and the food and drink looked really great but no one told us about this.
Overall our trip to Dubai has been amazing but this hotel lets the place down. We will return to Dubai but never again to this hotel (Which is more like a 3*)
Reviewed by IrinaTiu a TripAdvisor traveler. 3rd February 2023 Russia
“Very nice vacation”
I was impressed by hotel and Dubai as whole.
The cleanness is everywhere.
The food is delicious and you always can find something that you want to eat.
Little problems was solved at the moment
Rooms are comfortable and have all of you need
So I recommend the hotel