Reviewed by Paulz a TripAdvisor traveler. 14th January 2020 California
From check-in to departure, I have complete satisfaction and confidence in the Rotana experience. I look forward to returning again and again. Staff, facilities, meals, ambience, and welcoming attitude are excellent.
Reviewed by Irina G a TripAdvisor traveler. 13th January 2020
“Nicest hotel in Al Ain”
Excellent hotel. Great amenities and service. Probably the best western food serving restaurant in town. Nice bar with live music and singers. Big and clean pool with a bar. great views of the pool and backyard at night.
Reviewed by Mseque a TripAdvisor traveler. 9th January 2020 United Arab Emirates
“Christmas at Alain Rotana ”
Christmas at Alain Rotana was a fun experience considering I am always at Grand Mercure so decided to give it a try. The property has a wonderful feel to it, n our time spent at Trader Vic's was lovely with the staff being extremely courteous n accommodating. The 2 bedroom villa was overpriced for the quality/price n the shower cubicle was a disaster with consistent flooding. I would still recommend the property simply cause I believe the management and staff would definitely attend to my complaints if I had voiced them.
Reviewed by Shihab a TripAdvisor traveler. 9th January 2020
Good and very good staff . All service is excellent. I hope to be in this hotel again thanks all staff and I hope to find chance to see UAE . Nothing bad in hotel but the parking need just organized. Thanks
Reviewed by Emulla a TripAdvisor traveler. 5th January 2020
“Stay at Al Ain Rotana”
Value for money, Great Stay, good food, nice staff.
Nice Pool, water temp well maintained, clean, Good Food with good staff.
Enjoyed it, unable to stay further due to leave constraints and Hotel fully booked end of Dec.
Issue was with Card Reader and Toilets flooring not clean need refurbishment
Reviewed by Safari a TripAdvisor traveler. 3rd January 2020
overall the location is great and the staff are friendly. The swimming pool was warm and it was pleasant for the kids to swim when the weather was cold. The breakfast is good as well but the area can be a bit crowded during certain hours
Reviewed by Sutty a TripAdvisor traveler. 1st January 2020
“Great place to stay”
Great hotel and staff. Just a pity we all got ill. Food in the buffet restaurant was very nice however, we did get ill after eating. Pool was lovely and warm.
The staff were excellent and very attentive especially more so when dealing with our situation.
Reviewed by Mulla a TripAdvisor traveler. 31st December 2019 United Arab Emirates
“Stay At Al Ain Rotana”
Excellent stay except for some issues
1) Washroom (Bathroom needs refrubishment as its was in really bad Conditions
2) Access key not working visiting reception too many times
3) Air Condition was bit of problem at night
4) Zest Resturant food was excellent, variety of choice, good quality.
5) Pool very well maintained
Overall a good experience of staying first time in Al Ain.
Kids just love it.
Reviewed by Diab a TripAdvisor traveler. 29th December 2019
They are good specially the reception Mohammad and Binyam . the problem is that they gave us a room with a door partition between us and our neighbor , so the sound transferred easily and we cant sleep form their TV , we didn't complain as we respect their right to watch TV also we believe that there
?were no solution . But the hotel should tell us before booked the room , shouldn`t they
Reviewed by Sajimnkv a TripAdvisor traveler. 27th December 2019
“Value for Money”
The property offers value for money. Friendly staff, great food and very good location. Kids play area and pools are good. Bathroom tiles to be renovated. Other than that everything is good. Zest restaurant is really good.
عبدالله Saudi Arabia 16th January 2020 Source: Booking.com
Awesome Good: اعجبني الشكل العام للفندق والمفارش نظيفه جدا وكانها جديده المسبح ومنطقه العاب الاطفال
Bad: اتمنى فقط تجديد ارضيات الشاليه لان باقي المرافق جميله ماعدا الارضيات قديمه
Ahmad Saudi Arabia 16th January 2020 Source: Booking.com
Very Good Good: المكان هادي حجزت شاليه من غرفتين نوم وتم ترقيته الى فيلا بنفس السعر المنتحع رائع
Manjeet Singh.ArjaanHR 16th January 2020 Source: Google
Food was just amazing love to visit again...
Wissam Abboud 16th January 2020 Source: Google
Great family friendly place, clean, attentive service, and a nice pool and facilities
Ahmed Oman 15th January 2020 Source: Booking.com
Good stay Good: Rooms are very clean.. Helpful staff The breakfast was amazing & diverse..
Bad: It will be great if there are more facilities or things to do in the hotel
Arif Oman 14th January 2020 Source: Booking.com
Good Good: 1- The size of the rooms 2- Nice break fast 3- Parking service was very good 4-Got late check out
Bad: 1- Response to the phone was poor
Fatima United Arab Emirates 13th January 2020 Source: Booking.com
Exceptional Good: الإطلالة على المسبح
سالم United Arab Emirates 13th January 2020 Source: Booking.com
Awesome Good: الهواء العليل
Bad: جمال الطبيعه
Yousuf United Arab Emirates 13th January 2020 Source: Booking.com
احلي زياره للمدينه العين Good: كل شي من الوصول إلي الفندق واستقبال حيث تم ترقيه الغرف من غرفتين الي سويت غرفتين وصاله مجانا وشكرا الموظفين الاستقبال
Caroline Oman 13th January 2020 Source: Booking.com
Disappointing room Good: Lovely welcoming staff throughout and very spacious room. Nice hot showers.
Bad: Unfortunately the garden chalet had a terrible smell of stale smoke, the kitchen was really tatty and the floor was very sticky. There was a lot of noise from maintenance trolleys until late at night.
Edem Koku 13th January 2020 Source: Google
One of the best in al ain
Mohamed Abd elhakeem 13th January 2020 Source: Google
Mahmod مشكور ما قصرت 13th January 2020 Source: Google
Nwar Alnwar 13th January 2020 Source: Google
فندق مريح تكسب فيه الجو العائلي سواء من العاملين فيه او من مرتادين الفندق يتوفر فيه مطعم راقي وسرعه في تقديم الطلبات مريح للاطفال حديقه خارجيه و أحواض استحمام آمنه للاطفال يتوفر فيه غرف كلاسيكيه و شاليهات راقيه ونظيفه بطابق او طابقين.
Mohammed Alsuwaidi 13th January 2020 Source: Google