Reviewed by Peni a TripAdvisor traveler. 30th October 2022
“Excellent experience for a double birthday celebrations”
I celebrated my birthday with a colleague and our group of 10 booked 4 rooms where we stayed for 1 night.
There reception service on check in and out was totally stress free, friendly and efficient. The rooms were perfect and spacious, very clean and of very high standards. The pool was awesome and staff were very friendly. The Trader Vic staff that hosted us for the birthday dinner were totally professional and assisted us with the choice of our dishes for the evening.
To make it so memorable and fitting for the occasion, the hotel gave all of us free breakfast at their Zest restaurant including our other 3 friends who had joined us.
It was just the right spot for a double birthday celebration with families and friends.
Check it out when you are in Al ain!!
Reviewed by Fahdalameri a TripAdvisor traveler. 3rd October 2022 United Arab Emirates
“Appreciate the resepction Mirza his welcoming and smile during the check in and how is fast and goodness with us”
Thanks and appreciate all the stuff the working un alain rotana hotel they are professional people and we have been very happy to be here and spending our days in the hotel appreciate you and all staff specially Mirza.
Reviewed by Nasser_A a TripAdvisor traveler. 10th September 2022
“Stay for a business visit”
A great property with plenty of restaurants, outdoor swimming pools.
Staff are highly qualified and professional.
Rooms are spacious and soundproof.
Location central in Alain with short distance drive to all major attractions.
My #1 hotel in Alain.
Reviewed by Kenanooo a TripAdvisor traveler. 24th August 2022 United Arab Emirates
Its the best hotel in alain
Service is perfect
I would like to thank mr Ayman front office manager for the perfect cooperation and his kindness
Even mr Jhan assistant food and beverage manager
Thanks for every one working there
Reviewed by Tinytineee a TripAdvisor traveler. 2nd May 2022
Super accommodating the all staff, nice view, very neat and comfortable rooms. The food was good. The pool was clean also the jacuzzi. Very relaxing the place and the ambiance. Super attentive the staff.
Reviewed by Musaj a TripAdvisor traveler. 30th April 2022 Abu Dhabi
Best calming resort.Management excellent. I would greatly appreciate the reception peronell especially Mr Kaleem, Mr Mohammad and Mr. Level for their highly professionalism. Room service and food are excellent
Reviewed by Monem H a TripAdvisor traveler. 7th March 2022
“Very good stay as always”
The stay was very good and comfortable , the staff are very nice and friendly as well
When entered the classic room the door was already open and the room looks old and not clean so i had to pay more to upgrade my room to studio to have a better room
Reviewed by Ibrahim a TripAdvisor traveler. 9th December 2021 United Arab Emirates
“Bad experience this time”
The room services was really trouble we called them to come and refill the toilet with the necessary items ( towel, cotton etc) and no one even come. In overall we are not satisfied this time.
I hope that they can pay attention since we are not staying in a normal room
Reviewed by Kamal Y a TripAdvisor traveler. 24th September 2021 Abu Dhabi
“Nice place but”
Nice hotel with great services. However, I had a citation in which I was judged by my culture and my ability to talk. Unfortunately, it was the front desk management who judge me.
I guess there is a need for an enduction course so employees just do the services withought judging people. I was trying to discuss the service with the management however they either judge me or judge their own employees based on their personal opinion. I think there is a need for a corporate policy to minimise these practices .
Otherwise, the hotel is great.
Reviewed by Jayneh a TripAdvisor traveler. 12th August 2021 United Kingdom
“Lovely first stay in Al Ain”
We escaped the humidity of Abu Dhabi to stay for a couple of nights in Al Ain. We really enjoyed ourselves, the room was very clean and comfortable, all of the staff were friendly and helpful. Breakfast buffet was very very good and included a variety of cuisines, in the evenings we ate in Trader Vics, all the food was excellent. The pool was good, cooled and very clean. There was construction of an outside area going on which was a little noisy but that really was the only negative and I’m sure that will only be short term. Otherwise it was a great staycation, Thankyou.