Rotana team has completely surprised me by their overall approach. The moment from booking till the check out they have all outshined their responsibility. I would like to appreciate Eiman for her support suiting me the room we needed. Next after reaching hotel Mr. Abdul had served us very politely in check in process. The Hospitality had been very nice. Later, at the restaurant Mr. Dhiraj had been very genuine and ensured we were served the right food and enjoying the food too. Followed with Mr. John had been very kind to ensure my kid, family had right food on the plate he was absolutely available throughout our breakfast session serving us and others. Rotana Mgmt have super team and kudos to their HR team to have super strong people serving people like us. Long way to go. Cheers 🍻 👏

This was an amazing experience! The hotel’s location is excellent, the service is outstanding, and the food is delicious, catering to different tastes. John at the restaurant always welcomes everyone with a smile, and every staff member at the front desk is incredibly friendly and does their best to accommodate every guest’s needs. A truly perfect experience!

I simply love this Hotel … from Ahmed in Sales, Mr Cassie , Ahmed and Ema at the Front Desk, Asheesh in Housekeeping, All the fabulous staff in F & B , to Ajit and Alex at the Bell Captains desk, all staff go above and beyond. As a solo female traveler, it is very important to me that I feel safe and cared for. Friendliness, welcoming and efficient, all evidence of this Hotel. The upkeep of the Hotel, the food served at every venue and knowledgeable staff all contribute to a perfect stay ! Thank you to All

Ahmad and Alex at the front desk were amazing, polite and supportive staff. I want to thank HR team for hiring them!

Excellent service with Staff Ahmed and wish you progress and excellence on the go. Thank you for being well taken care of and always ahead

A wonderful and elegant hotel, one of the best hotels I have visited. I thank the reception staff Nhan Ahmed Abdul for the good reception, hospitality and cooperation. I thank the restaurant manager John for the good treatment and hospitality.

Service and staff were excellent, especially Eiman, Maqsood and John, just to name a few. Room cleaning service was frequent and to a very high standard, changing bed sheets every time. The only slight negative point was the demolition ongoing next door therefore sleep after a night shift was unpleasant but this was no fault of the hotel. Look forward to staying again in a couple of weeks

Excellent hotel. Very clean and well ventilated rooms. There were a lot of utilities, they really thought of everything - slippers, all kinds of towels, hygiene, napkins, a string for drying clothes etc. Breakfast was very rich and varied - there was something for everyone. Good coffee and eggs. The WiFi was a bit unstable at times, but it didn't bother me much. Nice bar and outdoor pool. I really enjoyed my stay here and would recommend it to anyone who plans to stay in the area.

The perfume smell in the reception and hallways is disturbing and too much. The bread at breakfast was not baked in the oven.The breakfast was for the rest very good. The beds are very good and pillows and duvet were natural products. The hotel is next to the big mosk so you get woken up at 5.20.

Very nice and helpful staff. Very good location. Quick service. Very good condition for all room items.